Telstra, Australia’s biggest Telco has once again become a darling of the ASX. TLS shares are performing incredibly well and TLS shareholders are benefiting with strong dividends and stock buybacks.
Following on from Telstra’s T22 strategy, where the company focussed on cost cutting, this morning, TLS unveiled its T25 strategy that is focussed on growth and improving customer experience.
The TLS share price has gained 40% in the past 1 year and 32% in 2021 alone. Telstra today announced its T25 strategy to accelerate growth, enhance customer experiences through predictive analytics and localised support, and capitalise on permanent shifts in how people work and live.
Commencing from the 1 July 2022, T25 will be built on four strategic pillars to deliver:
- An exceptional customer experience you can count on
- Leading network and technology solutions that deliver your future
- Sustained growth and value for shareholders
- The place you want to work.
Telstra CEO, Andrew Penn, said the company’s T22 strategy had fundamentally transformed Telstra and paved the way for T25 to deliver growth.
As part of the T25 strategy, Telstra has set lofty ambitions such as:
- 5G network coverage will extended to 95 percent of population
- Regional coverage will expanded with 100,000 sq km of new 4G and 5G coverage
- Customer experience strategic NPS uplift of 25 points across all segments
- Telstra Plus members targeted to grow to 6 million by FY25
- Mid-single digit underlying EBITDA and high-teens underlying EPS CAGR to FY25i
- Maximise fully-franked dividend and seek to grow over time
- Further $500 million net fixed cost out from FY23 to FY25
- Greater access to towers assets with 250 new towers and 700 additional tenancies
- Employee engagement in 90th percentile
TLS shares gained 0.5% this morning following the announcement. It seems like the entire mood around Telstra has shifted entirely in recent times. TLS shares closed at $3.95 a share today.